Terms of Service

Operator information

The store is operated by Emil Cychylik (Room Jack Heroes), Bośniacka 6A, 70-842 Szczecin, Poland, NIP 9552404869. Contact: hello@casecoregames.com, +48 575 070 495.

Scope

These terms apply to both consumers and business customers unless a section explicitly states otherwise. Use of the store and providing personal data is voluntary, except where needed to complete orders or legal obligations.

Orders and contracts

• Orders can be placed via website order form and other available sales channels.
• Contract details are sent by email and recorded in store systems.
• You must provide accurate order and contact information.

Pricing, VAT, and duties

• Prices are listed in USD and may be shown net depending on customer type/location.
• EU consumer orders may include VAT according to applicable law.
• Shipments outside the EEA may require local customs/tax payments by the buyer.

Delivery and payment

• Worldwide delivery is available where shipping partners operate.
• Payment methods include bank transfer and supported electronic/card options.
• Typical dispatch/delivery windows are provided at checkout and product pages.

Returns and complaints

Consumer return rights in the EU apply according to law (including 14-day withdrawal for eligible distance sales). For business customers, specific warranty/return limitations may apply under the terms.

Service and liability notes

• Product availability and specifications may change.
• Business-customer support terms and transport responsibilities are defined in the original terms.
• Polish law applies where required by the terms and governing regulations.